Express Employment Professionals
Published
March 16, 2019
Location
Bend, Oregon
Category
Tech  
Job Type

Description

One of Central Oregon’s top employers is seeking a Technical Solutions Specialist to join their team!

Where You Get To Live!

Our client is located in beautiful Bend, Oregon, the mountain town that has it all! Located in the in the shadows of the Cascade Mountains and surrounded by numerous lakes and rivers, Central Oregon is an outdoor enthusiasts ‘paradise. Check out the sights and sounds of Bend at: http://www.youtube.com/watch?v=u6zSKJqalug#at=20

What You Get To Do!

The Technical Solution Specialist role provides leadership and guidance relating to the company’s technical services.  They are responsible for building solutions, the use of management tools, defining and architecting solutions to meet the company’s business needs.  Technical Solution leaders will also facilitate the definition of processes, methods, and standards for governing solution transformation within the Company.

Companies’ solution landscape has a number of technical subject areas that require expertise and focus.  Therefore, Technical Solution Specialists will vary greatly by specific solution knowledge and/or area of technical interest (subject matter expert - SME).  This role is designed to support end-to-end Enterprise Integrations where you will utilize your deep knowledge of Netsuite, Dell Boomi and AWS to focus on improving operational excellence across multiple cloud platforms.

This role reports directly to the Applications Management Supervisor and is based in Bend, Oregon.

PRIMARY RESPONSIBILITIES/FUNCTIONS 

Solution Architecture and Development

  • Establishing and improving the solution architecture (application, data, etc.) in alignment with the Company Enterprise Architecture framework and methodologies
  • Defining standards, policies and procedures where appropriate for Companies’ solution architecture
  • Evaluate options for addressing business needs through technology improvements and managing overall solution technical lifecycle
  • Ensuring documentation of enterprise artifacts and assisting Enterprise Architecture in artifact management, as needed
  • Defining, designing and developing solutions; ranging from custom application development, multiple solution orchestrations and advance solution support
  • Responding to requests from the business, leveraging appropriate solutions and tools
  • Identifying approaches to meet business requirements/needs, confirming appropriate controls and driving approach and architecture decision making
  • Escalated Operational Support
  • Provide and/or coordinate level 2/level 3 support as required through incident resolution based on incidents reported and escalated by:
    • Identifying and resolving solution related issues (code, data or architecture)
    • Addressing production issues by root cause determination and resolution
    • Responding to questions and suggestions from other technical teams
  • Support activities include root cause investigation, diagnosis, incident/problem resolution or issue recovery, identification of acceptable workaround, and following proper incident/problem closure procedures for knowledge and reporting/metric purposes

Escalated Operational Support

  • Provide and/or coordinate level 2/level 3 support as required through incident resolution based on incidents reported and escalated by:
  • Identifying and resolving solution related issues (code, data or architecture)
  • Addressing production issues by root cause determination and resolution
  • Responding to questions and suggestions from other technical teams
  • Support activities include root cause investigation, diagnosis, incident/problem resolution or issue recovery, identification of acceptable workaround, and following proper incident/problem closure procedures for knowledge and reporting/metric purposes

MINIMUM EDUCATION & SKILLS REQUIRED

Experience Requirements:

  • Four-year college degree in a related field, preferably in Computer Science, Information Systems, Engineering, or equivalent experience
  • Position will be compensated based upon skills and experience level.
  • A minimum of 2 years experience architecting and implementing enterprise solutions; examples include customized program development, enterprise data Integration, business intelligence & governance process efforts
  • Exhibiting a moderate breadth/depth of experience and knowledge in all areas involved in solution development and implementation
    • Focus area in data integrations between financial system and other ERP systems
    • Experience with Boomi integrations, NetSuite, scripting, Java or similar
  • Basic knowledge of productivity applications such as Google Applications and/or MS OfficeTo Apply:

For confidential consideration, please submit resume to: [email protected]

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